Trollbeads Club FAQ

Frequently Asked Questions
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Trollbeads Club is an members-only club that gives exclusive access to: 

  • The Trollbeads Club bead. When you join the club, you will receive the current year’s limited edition Club Bead for free.  
  • Limited country beads. As a Trollbeads International Club member, you will have exclusive access to purchase Limited Edition Country Beads, which will change from time to time.  
  • Rare finds. As we scour the hidden departments of the particularly magic chests that contain rare Trollbeads treasures, these will be made available to club members.  
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  • $89 for a one year membership. Included in this price is the limited-edition Club Bead. 
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Online registration - online payment and your Club Bead will be sent to you within 10-12 days.

In-store registration - You can go to our store at 540 Chapel Street South Yarra in Melbourne and sign up instore.

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Membership renewal is not automatic, and therefore you can renew at any time by logging into your "Account" and going to the "Renewal" section or you can go to Trollbeads store and renew directly in the shop.
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You can recover your password by clicking "Login" and then "Forgot your password?” Follow the procedure indicated to recover your credentials.
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Rare Treasures are museum pieces or severely limited stock of designs that are made available exclusively to club members.
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Only one club bead is included per year of membership. The club bead may not be purchased separately. There may be possibilities to purchase multiple Country Beads and/or Rare Treasures but restrictions may apply.
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The limited-edition Trollbeads Club Bead is released once a year, in the beginning of the year. 
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  • If you renew your membership while you still have an active period, we’ll simply add twelve more active months to your membership, beginning at the end of the active cycle. However, we will send you the new club bead immediately. You don’t have to wait until your membership runs out to renew it and receive the new Club Bead. 
  • Example: you bought a Trollbeads Club membership in January 2024. You will receive the 2024 Trollbeads Club. Your membership is active for twelve months (till January 2025). As we enter January 2025, the 2025 Trollbeads Club Bead is released. You may then renew your membership and receive the 2025 Club Bead immediately. We will add another twelve months to your membership, beginning January 2025 and it will run until January 2026.